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If you think your computer has been hacked, and have Norton installed on your computer, the best option to rule out a threat infection is to perform a full system scan. However, there may be instances where the scan did not detect any threat, or you cannot perform a scan. In these scenarios, we recommend that you run a scan using Norton Power Eraser. Norton Power Eraser is a free, downloadable tool that uses aggressive methods to detect threats.
Jan 18, 2012 I have a strong suspicion that my Macbook has been hacked. My concerns are as follows: (1) My laptop has been running slow for several months. (2) If my laptop is closed and left in standby mode for several minutes with the wifi left on, files will open up. I have opened my computer before.
Many Norton offerings come with an additional benefit called the Norton Virus Protection Promise, which includes access to Norton experts who can work with you to diagnose and remove viruses should you run into any problems during your subscription. For more information, read What is Norton Virus Protection Promise?
If your computer is hacked, you might notice some of the following symptoms:
How do I remove the infection from my computer?
Once you have a virus on your computer, it may attack Norton and prevent it from working properly. In these cases, the virus must be removed manually. Norton offers free, do-it-yourself support options as well as a paid service where we take care of removing threats for you.
You can let our Spyware & Virus Removal Service expert technicians do all the work for you. Our Spyware & Virus Removal Service is handled by highly trained expert technicians who work with you for as long as it takes to locate and neutralize all known threats on your computer.
Contact our Spyware & Virus Removal Service
The following are some of the best practices that will keep your computer safe.
How To Tell If You Are Being Hacked Mac
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